A Case study on employee behavior intention of knowledge sharing in R&D organizations

• Main Authors: Cheng-Hui Chin, 金承慧
• Other Authors: Liang, Chao-Yun
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/21181900994822314701

碩士 === 元智大學 === 資訊傳播學系 === 91 === This research studied the relationships among external variables, internal variables, and employee intention of knowledge sharing in the Theory of Planned Behavior. The external variables include both individual-level and organizational-level factors. The individual-level factors include motive driven of knowledge sharing (egocentric or altruistic), job satisfaction, organizational commitment, cooperative works, and demographic variables, while the organizational-level factors contain trust, organizational culture, leadership, and managerial system. Industrial Technology Research Institute in Taiwan, which is a multi-field research institution, is chosen as the case under study. A questionnaire survey has been done respectively in two research groups which represent senior R&D employee and members in community of practice of knowledge management, in order to find out the major determinants of employee intention of knowledge sharing, and further, to compare the differences within these two groups. Research results reveal that altruistic motive of knowledge sharing, job satisfaction, and cooperative works have statistically significant impacts on the intention of knowledge sharing in the senior R&D employee group, on the other hand, trust and cooperative works are the major determinants of the employee intention of knowledge sharing in community of practice of knowledge management. Moreover, external variables have indirectly influences through internal variables including attitude toward the knowledge sharing behavior, subject norms concerning the behavior, and perceived behavioral control to impact the employee intention of knowledge sharing. In conclusion, it has positive influences on employee intention of knowledge sharing by reinforcing the cooperative work relationship within employees and activating altruistic motive of knowledge sharing. In addition, it is helpful for knowledge sharing contexture by building up a trustful organizational culture and adopting proper managerial system.