A Research on Key Sucess Factors (KSF) of Implementing Knowledge Management System (KMS) to subsidiary company in Taiwan of Multinational Corporation (MNCs)

• Main Authors: Yu-Chou Chin, 秦玉州
• Other Authors: Yao-Chin Lin
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/02253630325550784891

碩士 === 元智大學 === 資訊管理研究所 === 91 === The purposes of this research are to discuss the current situation and development trend of KMS implementation in multi-national corporation’s subsidiary company in Taiwan; to select important factors which multi-national corporations will put into account when they implement the KMS into their subsidiary companies, through Factor Analysis to define and pick out the key success factors for other subsidiary companies or local businesses’ reference. The research will finally analyze the importance priorities of each success factor, to let the managers of multi-national corporations to make efficient source and time relocation under its limited resources so as to increase the chance of success for KMS implementation. The research has through relevant documents and actual interviews to comp up with the research structure, plus 500 copies of questionnaire sent out to KM responsible in each subsidiary company with 71 valid copies return (Valid return rate as 14.2%) in order to conduct the analysis by Principle Factor Analysis (PFA). The final results have shown as below: 1. The subsidiary company should highly cooperate with the transfer of KMS implementation. 2. The management should involve in person to show supports for the implementation. 3. A successful KMS is based on a well information technology foundation. 4. To establish a task force to formulate knowledge tools and measurement targets in order. 5. The employee is the core of KMS. 6. The multi-national corporations should pay more attention to the knowledge resources accumulated by their subsidiary companies. 7. The subsidiary companies in Taiwan should accelerate its KMS process.