Study on the Comparison of the Level of Customer Satisfaction and the Customer Importance for "the Attitude of Service Provider" between Taiwan and Japan

碩士 === 東海大學 === 企業管理學系碩士班 === 91 === Taiwan is already one of serviced society and demand for service will increase more in the future. Therefore a lot of people have researched on the area relating to service in Taiwan. However there is only a few researches on the comparison of service between c...

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Bibliographic Details
Main Authors: KODAMA YUKA, 兒玉優香
Other Authors: Chen Yow-Mow
Format: Others
Language:en_US
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/95479528162440840231