| Summary: | 碩士 === 國立台北師範學院 === 國民教育研究所 === 91 === The Study of Crisis Management Mechanism in Local Department of Education
Abstract
The purpose of this study was to find the differences of crisis management mechanism between the current situation and the demand cognition in local department of education.
For reaching the research purpose and understanding the difference between the variable of different organization background (including：area、agency) and the variable of different staff’s background (including：gender、age、service seniority、task、educational background and crisis management experience) in 5 stages of crisis management mechanism (including：prevention、preparedness、response、recovery、learning) , I investigate 120 staffs in local department of education by the questionnaire called “The Current Situation and The Demand Cognition in Local Department of Education” . Total validity samples of the questionnaire are 113 samples, and the response rate reaches 94.16﹪. To examine the researcher’s assumption, the data is analyzed by Percentage、Liability analysis、T-test、One-way ANOVA 、Scheffe’ and Pearson Product-moment correlation and dealt with SPSS Chinese windows 10.0 version software package.
The major discoveries of the study are listed as following ：
1. In 5 stages of crisis management mechanism, there are obvious differences between the current situation and the demand cognition in local department of education.
2. In 5 stages of crisis management mechanism, there are obvious differences in the variable of different organization background (including：area、agency).
3. In 5 stages of crisis management mechanism, there is no difference in the variable of different staff’s background-----including gender and task.
4. In 5 stages of crisis management mechanism, there are obvious differences in the variable of different staff’s background-----including age、service seniority、educational background and crisis management experience.
5. In 5 stages of crisis management mechanism, there are obvious correlation between the current situation and the demand cognition in local department of education.
The conclusions of the study are listed as following ：
1. In 5 stages of crisis management mechanism, there are obvious differences between the current situation and the demand cognition in local department of education.
2. In 5 stages of crisis management mechanism, there are obvious differences in the variable of different area、agency、age、service seniority、educational background and crisis management experience, but there is no differences in the variable of different gender and task.
3. In prevention stages of crisis management mechanism, there are obvious differences in the variable of different area、agency、age and crisis management experience.
4. In preparedness stages of crisis management mechanism, there are obvious differences in the variable of different area、agency and age.
5. In response stages of crisis management mechanism, there are obvious differences in the variable of different area、agency and age.
6. In recovery stages of crisis management mechanism, there are obvious differences in the variable of different agency、age、service seniority and crisis management experience.
7. In learning stages of crisis management mechanism, there are obvious differences in the variable of different area、agency and crisis management experience.
The suggestions of the study are listed as following ：
1. In prevention stages of crisis management mechanism：
A. The local department of education and schools should establish the crisis management mechanism as soon as possible.
B. The local department of education should have budget preparation to
Implement the crisis management mechanism.
2. In preparedness stages of crisis management mechanism：
A. The local department of education and schools should establish the crisis management team and the spokesman system.
B. To implement the crisis management mechanism, the local department of education and schools should establish and link the crisis management web site, and make the booklet for people and staffs.
3. In response stages of crisis management mechanism：
A. The local department of education should establish the same style reporting and the one stop service for schools and people in crisis situation.
B. The local department of education and schools should plan the resting place and medical support system for crisis situation.
4. In recovery stages of crisis management mechanism：
A. The local department of education and schools should plan the task grouping for the demand of investigation and reconstruction in crisis situation.
B. Depend on the crisis types, the local department of education should arrange the right people to do the counseling work.
5. In learning stages of crisis management mechanism：
A. The local department of education should offer the crisis management information and have seminars for all staffs.
B. The local department of education should establish the performance appraisal of crisis management mechanism and keep under control.
6. The local department of education in offshore islands should improve their resources and crisis management education.
7. Recommendation for the staffs of local department of education ：
A. Do your best on your work and try to understand the crisis management mechanism of your department.
B. Help schools to prevent the crisis, and help them to establish the crisis management mechanism.
C. Reinforce and cultivate the crisis management knowledge and adapt yourself to circumstances.
D. Local department of education should reinforce the crisis management knowledge for the newcomers.
8. Recommendation for the future studies：
A. Broaden the research areas and subjects.
B. Try to change the research method , for example ：the field observation and intensive interview of the case study and so on.
C. Regarding the research approach, studies can try to research the crisis management structure or the efficiency evaluation.
Key words: local department of education、crisis management mechanism
Fanden Lee
2003/7/28
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