A Study of the Transformation Process from the ERP to e-Business of High Technology Enterprise in Taiwan─Using the Organizational Change Point of View

• Main Authors: Min-Yi Chiou, 邱敏益
• Other Authors: Szu-yun Sun
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/69497354092264994304

碩士 === 國立高雄第一科技大學 === 資訊管理所 === 91 === Many researches demonstrated that the ultimate purpose for most enterprises to implement ERP systems is to become an e-Business. However, few researches focused mainly on studying the changes of the transformation from implementing ERP systems to an e-Business. This research, therefore, studied previous literatures concerning the impacts of the information technology to organizations, organizational change theories, and the critical factors of ERP system implementations, while inducing 3 constructs--people, technology, and processes--to be examined. This study used the multiple case study methodology and sampled 5 enterprises, 3 semiconductor-related and 2 opto-electronic, from the High-Tech industry in Taiwan. The ERP/e-Business matrix proposed by Norris et al. (2000) was used as our analytic tool to study the changes of organizations, which are transforming from different level of ERP implementation to distinct level of e-Business. Our findings concluded that, generally speaking, the impacts on the construct of technology were most significant, than the people and than the processes. According to our findings, we suggest enterprises facing or about to face transforming refer to the measurements taken by the corporations we interviewed to reduce the risks of e-transformation. In conclusion, the contributions of this study to the practical can be considered the guideline when they are in the process of transformation; to the academic researchers, the framework we proposed and the findings can be seen as the basis of studying e-business and organizational change related issues in the future work.