HIGHER MANAGEMENT LEADER’S BEHAVIOR TO PUSH ISO 9000 AND GET INTO TQM’S INFLUENCE OF RESEARCH－DISCUSSING ABOUT SOUTH AREA LOGISTIC GROUP FROM THE AIRFORCE

• Main Authors: Shiou-chyi Yueh, 岳修齊
• Other Authors: Meng-Shiou Chen
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/33283377033816056317

碩士 === 南華大學 === 管理研究所 === 91 === 　　Taiwan Armed Forces comply with the trend of globalization and knowledgeable economy, aggressively conduct Defensive Organization Reconstruction, Air Force will continue to develop its reorganization mission on the basis of the policy. The study mainly focus on how to promote Air Force Combined Logistic Integrated Power in the process of down-played and up-graded manpower programs, and analyzes the effects of high-ranking officer conduct on executing ISO-9000 and In-put TQM, expect to build-up high quality new generation logistic management systems. 　 　　The study adopted questionnaires to get the real answer from the directors of logistics unit in the southern of Taiwan. 300 packages of questionnaires are mailed, and 295 of them are received, deleting invalid 31 ones. The total effective numbers of packages of questionnaires are 264, and returning answer rate is 88%. The study is three types of hypotheses: First, correlation of individual differences in targeted variables; Second, inter-relatedness among targeted variables; Third, canonical correlation among quality targeted variables; Fourth, influences among targeted variables. Statistical analysis for collected data include reliability analysis, descriptive statistics, factor analysis, correlative and regressive analysis. 　 1. The major finding of the current study includes: (1)Differences in targeted variables a. Leading conduct, organization evolution, executing ISO 9000 key successful factor part of them are significantly different related to the Individual difference in targeted variables. b. Individual difference in targeted variables and organization culture, In-put TQM executive appliance are not significantly different. (2)Inter-relatedness among targeted variables: a. Different culture, organization evolution sense and executing ISO 9000 key successful factor are not significantly related to the types of different leading conduct. b. Organization evolution sense and In-put TQM executive appliance part of them are significantly related to different organization culture. c. Executing ISO 9000 key successful factor and In-put TQM executive appliance part of them are significantly related to organization evolution sense. d. Part of executing ISO 9000 key successful factor are significantly related to In-put TQM executive appliance (3) Canonical correlation among quality targeted variables: Part of executing ISO 9000 key successful factor are significantly canonical correlation to in-put TQM executive appliance (4)Influences among targeted variables: Difference in leading conduct, organization culture, organization evolution sense and executing ISO 9000 key successful factor part of them are significantly related to In-put TQM executive appliance. 　 2. The above conclusion will provide to Air Force in reference to logistics organization development and future study. 　 Key Word：Leader behavior、Organization culture、Organization evolution、ISO 9000、TQM