An Empirical Study of the Relationships between Employee’s Emotional Dissonance to Job Satisfaction and Organizational Commitment─Moderating Effect of Self-Monitoring
碩士 === 國防管理學院 === 資源管理研究所 === 91 === Abstract With the rapid progress of service economy, the face-to-face service is more and more important to the business workplace. The service quality perceptions of the customers are closely related with the emotional display of the service provider....
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/75805173430523081027 |