Measuring Service Quality of ERP Vendors to Success Model
碩士 === 國立中央大學 === 企業管理學系碩士在職專班 === 91 === This study is a partial test and development of updated DeLone and McLean (2003) IS success model. Measuring service quality of Enterprise Resource Planning (ERP) vendors with SERVQUAL, a theoretical instrument from marketing literature been tested and broad...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/49194796206889593606 |