| Summary: | 碩士 === 國立交通大學 === 高階主管管理學程碩士班 === 91 === Organization is composed of a group of people with the common goal. Without the common goal, organization can’t sustain for longer. Conflicts arise when people in the community or organization have different orientations. Therefore, conflict becomes an inevitable problem in the organization. How to address conflicts within the organization? It requires tactics, timing, and wisdom. Top management teams are the center of the organization. If top management teams have deconstructive conflict within the organization, there would be negative impacts on the performance of the organization. Conflicts among top management levels are not a "zero-sum" game. When top management team members have goal or recognition conflict, it must have been accumulated for a period of time and it is not easy to solve fundamentally even though there have been a lot of countermeasures against this issue. Therefore, this paper suggests that there is no need to reach consensus when top management team members have goal or recognition conflict. To let those management team members, who cannot be fully in compliance with the organization direction, seek externally their career development opportunities might be one of the best solutions to address top management conflicts.
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