| Summary: | 碩士 === 國立交通大學 === 交通運輸研究所 === 91 === Logistics industry belongs to a kind of service industries, which is responsible for achieving delivering request customers make. Any error in the distribution process may not cause perfect delivering. Because any error may hurt firm’s goodwill seriously, preventing and remedying accident during the distribution process are very important for the logistics industry. In order to achieve above-mentioned purpose, the study establishes a delivery monitor system in distribution center, which monitors all the distribution process and controls the accident happening occasionally.
The framework of the study includes three segments. First, it explains the distribution procedures monitored, effect-measuring mode, and organization department each distribution procedure is subordinate to. Then it explains all accidents may happen and the solutions homologous. In the end, it explains the departments which interchange information and the interchanging contents of the delivery monitor system in any condition.
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