The Effects of Marketing Activities on Customer Retention in Mobile Phone Service Industry
碩士 === 國立成功大學 === 電信管理研究所 === 91 === Recently, competition is getting fiercer in Taiwan mobile service industry. Mobile network operators provide not only different kinds of marketing activities to enhance customer relationship (i.e., perceived relationship investment), but also give bonus to subscr...
Main Authors: | Chen-Ting Lu, 盧建廷 |
---|---|
Other Authors: | Yeong-Chan Chang |
Format: | Others |
Language: | zh-TW |
Published: |
2003
|
Online Access: | http://ndltd.ncl.edu.tw/handle/11510583833229091712 |
Similar Items
-
Customer Retention of Mobile Phone Purchasing on Cell Phone Stores in Denpasar
by: Anak Agung Ngurah Gede SADIARTHA
Published: (2020-06-01) -
A Study on the Customer Satisfaction and Customer Loyalty in Mobile Phone Service Industry
by: Yi-Min Chen, et al.
Published: (2005) -
Measuring customer service quality in Macau's mobile phone industry
by: Sun, Chi Wan
Published: (2007) -
A STUDY OF CUSTOMER CHURN BEHAVIOR IN MOBILE PHONE SERVICE INDUSTRY
by: I-Chen Lin, et al.
Published: (2001) -
Modeling Customer Retention in the Vietnamese Mobile Telecommunications Service Industry
by: TRAN THUY THUY DUONG, et al.
Published: (2008)