| Summary: | 碩士 === 國立成功大學 === 企業管理學系(EMBA)專班 === 91 === Since U.S. ”The Big Three” created QS- 9000 quality requirement system in 1994, the system become popular by automobile and auto parts manufacturers as an automotive industry standard. Until 1998, Automotive Industry Action Group (AIAG) revised the standard. The third edition of the standard brings semi-conductor industry and fixture industry into the standard. On the other hand, Semi-conductor industry, a “Hi-Tech” industry, is one of economic developing point by government. Hence this research will try to discuss how is key success factor of QS-9000 for semi-conductor industry and organization performance after promoting QS-9000 as a reference.
With an equal mark to so call “ Technology Noble”, people’s imagination for semi-conductor or related electric industry are high growth, high efficiency, and high profit.
The research surveyed 361 semi-conductor or related electric companies according to the 2001-register-list from Statistics Bureau of Economy Department. Expect through a deliberation design of survey form to search key success factor between QS-9000 and semi-conductor industry, implement performance, and co-relation. The research will also depend on background, certificate model and promoting process and exert statistical method to proceed analysis and study.
After verification and research, the conclusions are described as following :
1.It shows a difference on key success factor for different background companies according to production character, certificate model, and having an ISO-9000 in advance.
2.No matter how a company promoted QS-9000 by consultant or itself, there is no effect for key success factor.
3.The organizational performance for different background companies : The outcome will be different by certificate model of QS-9000/ISO-9001 or QS-9000/ISO-9002.
4.There is also no effect for organizational performance by production character, promoting process of QS-9000, recognition organization, and having an ISO-9000 in advance after inducting QS-9000.
5.Higher recognition of key success factor, better organizational performance after inducting QS-9000.
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