The Application of Quality Function Deployment and Quality Engineering in the Improvement of Production Process

• Main Authors: Wei-Chang Chang, 張維昌
• Other Authors: Ming-Chuan Lin
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/96681490976857151587

碩士 === 國立成功大學 === 工業設計學系碩博士班 === 91 === Due to the progress on manufacturing technology and rapid decrease of product life cycles, the enhancement of product quality has become an important factor for the global competition. Therefore, the objective of this research is to integrate concepts of quality function deployment and quality engineering into the development of a production quality evaluation and improvement procedure to assist designers and quality managers to upgrade the production quality in the new product development. During the development stages, the quality function deployment will first be applied in the evaluation of critical quality attributes. It is noted that questionnaires and the cluster analysis are used to identify customers'' requirements and technical characteristics. The critical quality attributes are then considered as parameters for the orthogonal experiment in Taguchi method. Analysis of variance is used to evaluate and derive the optimum parameter combinations. The procedure is developed in conjunction with an electronic timer to demonstrate the applicability of the procedure. It is expected that the result will provide an integrated procedure on quality function deployment and quality engineering with designers and quality engineers in improving production quality control for the new product development.