A Study of The Impacts of Social Worker’s Professional Career Commitment From The Perspectives of Quality of Work Life and Job Stress.

• Main Authors: Huang, Wan-Ching, 黃婉菁
• Other Authors: Huang, Chih-Chung
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/7kjc8h

碩士 === 高雄醫學大學 === 行為科學研究所 === 91 === Abstract The goal of this study is discussing that quality of work life, work stress for social workers influence professional career commitment, and furthermore to look for forecast factors that influence professional career commitment. In order to achieve the goal of the study mentioned above, the study centers on the method of questionnaire and literature analysis with the aided method of in-depth interview. Objects of questionnaire that I gave out are social workers with practical experiences at government’s and private institutions of social insurance and human services in south areas with stratified random sampling. Total questionnaires that I gave out are four hundred and sixty-six. Return questionnaires that I received are three hundred twenty-one (The rate of return is 69 percent). Effective questionnaires are three hundred three. About the aspect of in-depth interview, objects of the study are four social workers with practical experiences with stratified random sampling. After statistical analysis with SPSS, I get some results of the study are as follows. 1. About the item of modification in population characteristic, it is obvious relation with job duty, the way of hire, work hours, the field of service and professional career commitment. 2. After factor analysis, life qualities of social workers are six aspects, relationship with people, growth opportunity, professional relationship, work and family relationship, organizational activities, and job autonomy. Work stresses are three aspects, physical stress, mental and emotional stress and character stress. 3. The satisfied degrees of quality of work life for social workers are obvious relation with professional career commitment. Among of them, professional relationship and growth opportunity are positive influence. In addition, work stress is negative relation with quality of work life and professional career commitment. It shows the fact that people have low satisfied degree of quality of work life and professional career commitment when having heavy stress. 4. The best factors to forecast professional career commitment for social workers are professional relationship, growth opportunity and the field of service. According to results of study, I raise some relative proposals. 1. The aspect of institution: to provide perfect educational training makes social workers well do their job now and future. In addition, set up the support system by virtue of plans of employee assistance; meanwhile, enhance social workers’ autonomy in the field of their profession by the method of object management. 2. The aspect of social workers: social workers do well personal professional career plans by virtue of self- assessment and understanding themselves. By this method, social workers can realize the source of stress and the way to relax. Besides make use of time to improve oppression leaded by a load of job. Key words: social worker, quality of work life, work stress, professional career commitment