A Research on the Influence of Electronic Customer Relationship Management on the Enterprise Strategy

碩士 === 朝陽科技大學 === 資訊管理系碩士班 === 91 === In mind of customers, the quality of service is an important part that may change their pleasure of consumption. Understanding and adapting to changes of behavior of customer consumption is an important aspect of surviving in a continuously changing environment....

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Bibliographic Details
Main Authors: Chun-Sheng Tsai, 蔡君聖
Other Authors: Kuo-Qin Yan
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/26637331899208849814