The Comparison Study of Service Failure and Service Recovery Between Domestic and Japanese Series Department Stores in Taiwan─Take Kaohsiung As an Example
碩士 === 朝陽科技大學 === 企業管理系碩士班 === 91 === In the recent year, the economic development of Taiwan is striding toward the service industry as the predominance of the modern era, the economic independence of the female consumers and many elements such as to carry out the two days off from the weekend, have...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56803310125580913512 |