Study on the Impact of Service Quality and Customers Satisfaction for the Privatization of State-Owned Business--Chiao Tung Bank as an Example

碩士 === 朝陽科技大學 === 企業管理系碩士班 === 91 === State-owned business because of administrative and budget restriction, along with a lifelong secure job attitude, has caused the service quality often been criticized by public. In the recent year, government has gradually opened up the state-owned business for...

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Bibliographic Details
Main Authors: Ching-Wei Huang, 黃慶偉
Other Authors: none
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/43088952188580765800