| Summary: | 碩士 === 中原大學 === 資訊管理研究所 === 91 ===
A corporate must have core knowledge to sustain its business. The core knowledge is the basic knowledge for companies to manage their business. When facing competition pressure, basic knowledge will become power to drive a company and keep the company from being weeded out. Knowledge management involves more than technology alone, it involves scope of management. Therefore, both of technology and management must be integrated together for an efficient knowledge management.
This study discusses development, accumulation, and sharing of organization knowledge. To meet users practical requirements, and through high efficient introduction of collaborative knowledge management system processes system adjustment, amendment and on-line assistance to help relative persons use information technology and existing internal web. By doing so, the knowledge can be gathered, exchanged. Meanwhile product of accumulated knowledge and experience can be converted to the relative knowledge, which help the company to improve R&D, manufacturing technology or service. To use collaborative knowledge management system accumulates, exchanges knowledge, and increase operation flexibility in organization. At the same time, it will enable individual knowledge to convert into the foundation of organization knowledge. In addition, with individual participation, collaborated organizations can make individual knowledge become explicit and expanded. Thus, explicit organization knowledge can build up tacit knowledge in the organization and turn to a decision-making basis for individual.
Web Services is an independent platform service. Through the help of URL, application programs can access service provided by any computer systems in Internet. No matter what kind of platform or application program the other party is used, following standard protocols, both parties can be communicated. In view of the feature of platform independence, software programmer can post the designed web services in the Internet, which is accessible by other application program. Besides, other developer can re-use those existing service to establish distribution application program without wasting much time in re-designing software components with similar function.
A solution through Web Services can be made by means of integrating internal information system in an organization, or developing a system integration project to be implemented in different sections or subsidiaries. Furthermore, it can be linked up to the service provided by other companies. Users can access to internal and external information and project of product solution free of time and place limitation. It helps enhance service quality, customer satisfaction and employment identification. In addition, it provides corporate culture and environment of knowledge sharing and creation.
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