Summary: | 碩士 === 中原大學 === 企業管理研究所 === 91 === Abstract
Encountering the hard change of the education systems, the institutes of technology must continually execute administrative readjustment. The above situations not only bring out more and more job stress but also change the job characteristics of the staffs. The unrelieved job stress will produce the situation of job burnout, which will have an influence on organizational effects, so it is very important for managers to manage burnout.
In addition to the job characteristics and the burnout of the staffs, the study is also aimed at the relationships between them and the interactions of the internal locus of control, staffs’ attributes and job characteristics to the job burnout. After data analysis, major results can be concluded as follows:
1、The jobs of the staffs are comparatively lack of skill variety and feedback from the job itself and agents.
2、The emotional exhaustion of the staffs are the most serious in the components of job burnout, with 5.4% empirical samples indicating the serious emotional exhaustion and with 33.6% empirical samples indicating the trend of emotional exhaustion.
3、The relationships between job characteristics and job burnout are partly significant negative correlation.
4、The relationships between job characteristics of expectation discrepancy and job burnout are partly significant positive correlation.
5、There are a little significant difference between staffs’ attributes and job burnout.
6、The relationships between internal locus of control and job burnout are significantly negative correlation.
7、The interactive effects on internal locus of control and job characteristics are partly significant to job burnout.
8、The interactive effects on staffs’ attributes and job characteristics are partly significant to job burnout.
In conclusions, two suggestions are provided to the managers. The one is to execute various job designs and establish burnout management system. The other is to be more concerned about not only the difference of the staffs’ attributes and also their need. At last, staffs are suggested to keep in touched with new knowledge, and to learn the relaxing, so that they can be kept in the best condition.
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