A Study of Assessing Risk in ERP Projects

• Main Author: 林明通
• Other Authors: Shi-Ming Huang
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/15113719702954635448

碩士 === 國立中正大學 === 資訊管理學系 === 91 === With the rapid expand of E-commerce / E-business, enterprises are facing the management pressure from customers, suppliers, and competitors. Their customers are pursuing low cost, high quality, and quick supplement responds. For this reason enterprise resource planning (ERP) system emerges. The ERP system is capable of just-in-time manufacturing, global business processes, take data integration across the enterprise, and the client/server-based IT infrastructure is more and scalable that mainframe. Various figures have stated that ERP systems have became the one of the largest IT investment in recently years. The implementation of ERP system, however, is not an easy task. Previous research report ERP projects an unusually high failure, sometime jeopardize the core operation of the implementing organization. The most famous case is FoxMeyer filed for Chapter 11 bankruptcy protection. Further, ERP systems appear to present unique ongoing risks due to its uniqueness. In this study, we used a Delphi method to identify potential ERP projects risk factors, and then we constructed an AHP-based framework to analysis and prioritized the ERP propjets risk factors. The result reveals that some important risk factors deserve more attentions during ERP projects implementation