A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples

A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples

碩士 === 元智大學 === 管理研究所 === 90 ===

Bibliographic Details
Main Authors: Chin-Mien Wu, 吳錦棉
Other Authors: Hsiu-Ju Yen
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/32896921745567581072
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spelling ndltd-TW-090YZU004570792017-06-03T04:41:20Z http://ndltd.ncl.edu.tw/handle/32896921745567581072 A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples 國內醫療服務缺失及服務補救現況之探討-以桃園縣區域醫院為例 Chin-Mien Wu 吳錦棉 碩士 元智大學 管理研究所 90 Hsiu-Ju Yen 嚴秀茹 2002 學位論文 ; thesis 113 zh-TW
collection NDLTD
language zh-TW
format Others
sources NDLTD
description 碩士 === 元智大學 === 管理研究所 === 90 ===
author2 Hsiu-Ju Yen
author_facet Hsiu-Ju Yen
Chin-Mien Wu
吳錦棉
author Chin-Mien Wu
吳錦棉
spellingShingle Chin-Mien Wu
吳錦棉
A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples
author_sort Chin-Mien Wu
title A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples
title_short A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples
title_full A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples
title_fullStr A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples
title_full_unstemmed A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples
title_sort study of medical service failures and service recovery practices with critical incident analyses-taking regional hospitals in taoyuan area as examples
publishDate 2002
url http://ndltd.ncl.edu.tw/handle/32896921745567581072
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