A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples

A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples

碩士 === 元智大學 === 管理研究所 === 90 ===

Bibliographic Details
Main Authors:	Chin-Mien Wu, 吳錦棉
Other Authors:	Hsiu-Ju Yen
Format:	Others
Language:	zh-TW
Published:	2002
Online Access:	http://ndltd.ncl.edu.tw/handle/32896921745567581072

Description
Summary:	碩士 === 元智大學 === 管理研究所 === 90 ===