| Summary: | 碩士 === 元智大學 === 管理研究所 === 90 === Abstract
Knowledge Management has become a fundamental source of competition. By taking advantage of knowledge management, the company is able to develop their products and enhance their service quality. A side benefit of knowledge management is a more organized and efficient company. By adopting knowledge management to change the company’s structure and culture, the organization will become more flexible to economic and social changes.
One positive effect of globalization is a sharing of experiences and practices of some companies within the same region. On the other side, globalization can also have a negative impact, often causing a “domino effect” throughout many regions. If one region is experiencing political and economic instability, this will in turn affect the economic activity of different organizations in other areas of the world. Therefore, companies can not operate their business with stagnant policies in this changeable environment. With knowledge management, businesses can reduce the impact of instability and face the serve challenges of political and economic unrest in other regions.
Information Technology (IT) is critical to knowledge management. Knowledge can be well managed with the use of IT. This is an e-solution to a company. However, the internal culture and resistance may be a major obstacle in knowledge management.
This research will focus on organization culture and information technology sides to develop the theory of knowledge management. Using the inter-media of IT can provide an efficient and effective way of developing knowledge management. To maximize company development and competition, the management level must learn know to motivate employees and invite them to share their experiences and ideas regarding trouble issues in an open forum. Furthermore, an incentive program and mechanism should be created to build up employee motivation.
In order to construct an ideal knowledge management for logistic industries through the above two dimensions, we can find similar characteristics of knowledge management. This research can prove knowledge management is not only suitable of high tech industries but also suitable of other industries and for other industry reference.
i
|
|---|
