Hospital CRM for customer Requirement and Satisfaction Clustering Analysis - A Study of the Domestic Medical Center
碩士 === 元智大學 === 資訊管理學系 === 90 === Abstract The practice of national health insurance that causes the decreasing in the cost of seeking medical treatment that has to be paid by medical customers, as well as the swift and convenient mass media, all cause many of the current healthcare cente...
Main Authors: | Shi-Yen Chang, 江士彥 |
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Other Authors: | Chien-Lung Chan |
Format: | Others |
Language: | zh-TW |
Published: |
2002
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Online Access: | http://ndltd.ncl.edu.tw/handle/41337893600912418921 |
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