| Summary: | 碩士 === 大同大學 === 事業經營研究所 === 90 === There has been an increasing implementation of practices associated with Total Quality Management (TQM), Just-In-Time (JIT), and Total Productive Maintenance (TPM). However, most of the studies on TQM, JIT, and TPM investigate these programs separately and only a few studies provide empirical examination of the joint implementation of TQM, JIT, and TPM practices. Therefore, this study seeks to examine these manufacturing practices within a single theoretical framework by combining the relationships among them.
Through the literature review, this study found that TQM, JIT, and TPM all lay claim to some of the human-oriented common practices. Apart from the practices that are common to all of the three programs, each of the programs also has unique practices that are more technically- or process-oriented. This study refers to these program specific practices as the basic techniques. Besides, this study divided business performance into two parts: manufacturing performance (MP) and financial performance (FP).
The top 1000 corporations in Taiwan were research subjects in this study. According to the results of the analysis, this study found that human-oriented common practices include committed leadership, education and training, and cross-functional teams; that TQM basic techniques include process management, cross-functional product design, supplier quality management, and customer involvement; that JIT basic techniques include set-up time reduction, pull systems production, JIT delivery by suppliers, equipment layout, and daily schedule adherence; and that TPM basic practices are autonomous and planned maintenance and technology emphasis. In addition, there are three important paths among human-oriented common practices and basic techniques of TQM, JIT, and TPM, business manufacturing and financial performance: (1) Human-oriented common practices affect TQM basic techniques first, then manufacturing performance, and finally financial performance; (2) Human-oriented common practices affect TPM basic techniques first, then TQM basic techniques, then manufacturing performance, and finally financial performance; (3) Human-oriented common practices affect JIT basic techniques first, then manufacturing performance, and finally financial performance.
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