The Research on the Relationships between e-Business and Management Performance ~ An Empirical Study of DHL Worldwide Express

碩士 === 淡江大學 === 商管學院高階主管管理碩士學程 === 90 ===   Over the past few years, global logistics based on E-business model became the best business pattern to improve the management performance through the emphasis of efficiency and innovation for most of the enterprises in the world. However, such a combinati...

Full description

Bibliographic Details
Main Authors: Lin Yu Hsien, 林育賢
Other Authors: Tsai Jin Din
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/99845908635297302819
Description
Summary:碩士 === 淡江大學 === 商管學院高階主管管理碩士學程 === 90 ===   Over the past few years, global logistics based on E-business model became the best business pattern to improve the management performance through the emphasis of efficiency and innovation for most of the enterprises in the world. However, such a combination should address on the enhancement of business management model rather than the upgrade of information and networking technology. As per the above premises, the following study provides a broad review of the implementation procedure, the efficiency progress and the management performance when the world express enterprises conduct the E-Business model. Methodology wise, the clarification of the theoretical and empirical definition of "E-Business" model comes the top priority. Secondly, in order to probe the correlation between the "E-Business" model and the management performance and provide the constructive advises, the study utilizes the "MERSI Management Skills" approach initiated by Mr.Tsai to survey the current business climate of the worldwide express companies in Taiwan accompanied with the professional opinions of management guru. In the end, the author hopes to shed some light on the enterprises either having transformed to"E-Business" or going to transform to "E-Business". In light of the empirical analysis, the majority of the employee in my study is inclined to reckon the correlation between "E-Business" model and the management performance appears insignificant, which reveals "E-Business" model catalyzes the improvement on operation and business performance but has little impact on employee''''''''s mentality. For most of them, knowledge management plus"E-Business" seem to be the most efficient formula to strengthen management performance.