Summary: | 碩士 === 國立高雄師範大學 === 成人教育研究所在職專班 === 90 === Abstract
This research aims to discuss how the Knowledge Management (KM) is applied to the education administrations in southern Taiwan. Its purposes are (1) to survey the status of the KM implementation in these education administrations. (2) to discuss the differences of education administration officers’ reception of the KM. (3) to survey the cross relationship among different factors in the KM. (4) Based on the results of the surveys, this study provided applicable suggestions to Taiwan’s education administrations on the KM implementation.
This research was done by a literature review and following questionnaire survey based on the review and on modifications of “Knowledge Management Assessment”, “Knowledge Management Diagnosis Tables” and “Knowledge Management Assessment Tools”. After sampling education administration officers of southern 7 counties in Taiwan, this study presented a detailed analysis of its 475 valid questionnaires, which were processed by SPSS software, and obtain the findings as following:
(1) The education administration officers have fundamental KM reception.
(2) The education administration officers who are in their mid-ages, who own Masters or Doctor degrees, who aren’t at management levels, who work in organizations outside Kaohsiung City, or who work in smaller organizations have lower perception of the KM strategies.
(3) The education administration officers who are in their mid-ages, who work in graduate schools, who are at management levels, who have less experiences, who work in organizations outside Kaohsiung City, or who work in smaller organizations have poor recognition of the connotation of the KM.
(4) The KM strategies provide remarkable predictability of the connotation of the KM.
(5) The KM strategies present diversified and interactive supportive networks and have remarkable influences on the connotation of the KM.
(6) Finding the organizations’ needs through diversified resources, getting rid of repulsive strategic decisions, and enhancing the characteristics of knowledge spectrum can avoid alternative judgment in operations of the organizations and compensate the differences between alternatives.
Based on the above results, this research suggests:
(1) Improving the perceptions of the mid-aged education administration officers.
(2) Enhancing higher educated educations administration officers’ strategies on “Information Technology” and “ Performance Review” to promote knowledge sharing and application.
(3) Valuing the experience transfer of senior education administration officers, who have good perceptions of the KM.
(4) Enhancing administrative authorization and empowerment to improve the perceptions of the KM of the education administration managers.
(5) Minimizing the gap on hardware and software between educational organizations in cities and those in countries so the KM implementation is widely adopted by education administrations.
(6) Properly utilizing diversified KM strategies to put more added values on the KM.
(7) That future researches may widen the sampling groups and add interviews into the information collection so the complicated education issues can be observed and analyzed.
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