RESEARCH ON LOCAL GOVERNMENT LEARNING ORGANIZATION IN ASSOCIATION TO ORGANIZATION ADMINISTRATION EFFECTIVENESS

• Main Authors: MA CHI-WEI, 馬紀維
• Other Authors: PH.D. CHEN MENG-SHIOU
• Format: Others
• Language: zh-TW
• Published: 2002
• Online Access: http://ndltd.ncl.edu.tw/handle/49803518490794774713

碩士 === 南華大學 === 管理研究所 === 90 === Abstract Knowledge power is the primary economic drive in the 21st century. Counting on mental power and creative mind, organizations will compete in a whole new battlefield, which is going to create both uncertainty and opportunity for its participants. Those who control the source of knowledge hold the key to success. Peter M. Senge’s (1995) saying, “An outstanding organization engages all its workers and constantly strives for learning,” has been echoed by Pen-chu, Sun, who emphasize that constant learning is a key to sense the ever-changing market tastes to therefore survive and develop out of the fierce competition. In conclusion, the characteristics of ‘Learning Organization’─to possess the ability to learn, to adapt to the constant changing environment, and to create─have become the most promising resolution to the government to seek for the revolutional change and development. This research aims at investigating the governmental staff ‘s cognitive attitudes and revealing their present circumstances during the process of learning. Then, it will probe in depth the effect of personality variables and organization culture on the promotion of ‘Learning Organization.’ Finally, this paper will examine correlative relationship of ‘Learning Organization’ on ‘Organization Administration Effectiveness”. The findings of ‘Learning Organization’ were expected to contribute to the government to promote service quality in terms of personnel and administrative effectiveness. This research adopts ‘Questionnaire Survey Method’ as the primary tool to obtain raw data. A questionnaire of previously designed format is adopted to maintain the unity and quality of research findings in this related field, and thus the accumulated results can be promised. Any insufficient items will be supplemented by self-designed format. The subject of study is Chiayi County Government. The items surveyed include ‘personality variables’, ‘organization culture’, ‘learning organization’, ‘organization administration effectiveness’, and other basic variables. The data obtained will be computerized and analyzed by a digital program called ‘SPSS for Windows’ to verify the hypothesis. The research comes to the following conclusion: 1. Differences on surface based on some of the basic variables: Comparing the differences on surface based on individual personality variables, organization culture, learning organization, and organization administration effectiveness yields the results that department and duty variables did not cause any surface differences. Other variables such as gender, age, educational background, duration of service did contribute to surface differences. 2. Analysis of present circumstances for learning organization: According to the analysis, Chiayi County Government did not conform to the requirements of learning organization. In practice, the administrative performance of Chiayi County Government is rated average. According to the statement proposed by Tobin, we may reasonably conclude that Chiayi County Government, to certain extent, conform to typical ‘bureaucratic organization’ instead of ‘learning organization’. 3. Other correlative relationships: a. ‘Personality Variables’ are highly positively correlated to ‘Organization Culture.’ b. ‘Personality Variables’ are moderately positively correlated to ‘Learning Organization.’ c. ‘Organization Culture’ is highly positively correlated to ‘Learning Organization.’ d. ‘Learning Organization’ is highly positively correlated to ‘Organization Administration Effectiveness.’ The research findings suggest the following resolutions: 1. Organization Culture Reform Organization culture rooted deeply inside the office workers may constantly act upon the workers’ value systems, attitudes, and behaviors thereby influencing their administrative effectiveness. Moreover, the bureaucratic culture of this context sets constraints on its organizations, causing the organizations to lose creativity and flexibility to deal with the changing world and ultimately influencing the positive interaction between the government and the civilian. Needless to say, this also has effect on the execution of “Learning Organization.” To free from the shackles of bureaucratic culture, organizations must undergo an organization culture reform to rejuvenate a culture of creativity, energy, and support. Only then will the ‘Learning Organization’ be successfully executed. 2. Building a ‘Learning Organization’ a. Building corporate vision. b. Offering professional training on ‘Learning Organization’ to cultivate workers professional status and enhance organization administration effectiveness. c. Developing a resource facility to promote the atmosphere of organizational learning. d. Providing ‘Fifth Disciplines Training’ to cultivate leaders to efficiently attain the ultimate goal of ‘Learning Organization.’ 3. Proposal for future research. Keywords: Personality variables, organization culture, learning organization, organization administration effectiveness.