| Summary: | 碩士 === 南華大學 === 資訊管理學系碩士班 === 90 === In recent years, all enterprises are facing the pressure of globalization. In order to achieve competitive advantage, many organizations are trying to introduce ERP. ERP can integrate all the business processes of all departments into one consistent computer system, which is capable of meeting all the functionalities for all departments. Before the introduction of ERP, the enterprise has to process the BPR and the organization will obtain the most effectiveness and efficiency. The introduction of ERP requires huge amount of capital. Consequently, if the failure occurs, there is a high possibility that it will lead the organization to go bankruptcy such as FoxMeyer Drug Inc. Therefore, the introduction of ERP needs the thinking of strategy and the delicate cooperation among departments. For a successful company or project manager, it is extremely important to understand the Critical Success Factors (CSFs) before the action of introducing ERP. Due to the prevention of the above issues, it can avoid the unexpected issues or the delay of the project or even the success of the project. The research is widely explored the cases among many large organizations regarding the CSFs during the implementation of the ERP system. The research concludes the CSFs for other organizations to ponder before they take the action of deploying the ERP system.
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