| Summary: | 碩士 === 國防管理學院 === 資源管理研究所 === 90 === This study analyzes the knowledge management capacity including organizational infrastructure（information technology, organizational structure and organizational culture）and knowledge management process（knowledge access, knowledge transfer and application）. The purpose of knowledge management capacity is to promote knowledge effectiveness of the organization and to enhance the business ability.
Purpose. The purposes of this study were to investigate：（a）the composed elements of knowledge management capacity,（b）the correlations in these elements, and （c）the relationships between knowledge management capacity and knowledge effectiveness.
Methodology. Data were obtained from the List of the top 1,000 big enterprises in Taiwan evaluated and ranked by China Credit Information Service, Ltd. There are 144 valid samples. Multivariate analysis of variance（MANOVA）, hierarchical multiple regression analysis（HMRA）, linear structure relation nested model（LISREL）and the whole model were implemented for selecting the controlled variable, asserting the hypotheses and deciding the best module.
Findings. One of the five hypotheses has statistically support：（a）knowledge management capacity has a significant positive effect on knowledge effectiveness. And the remainder of the hypotheses have the partial support：（b）organizational infrastructure has a positive effect on knowledge management process , （c）organizational infrastructure has a positive effect on knowledge effectiveness,（d）knowledge management process has a positive effect on knowledge effectiveness ,（e）knowledge management process achieves a middle effect between organizational infrastructure with knowledge effectiveness.
Conclusions. （a）The enterprises put a greater emphasis on managing the codify knowledge in Taiwan（b）The organizational cultures have no encouragement for the enterprises to implement the knowledge activities in Taiwan（c）The enterprises do not give sufficient knowledge resources to their staffs in Taiwan（d）The three constructs （organizational infrastructure , knowledge management process and knowledge effectiveness）affect mutually, The enterprises will work out the organizational infrastructure and formulate the knowledge management process to build the knowledge management capacity.
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