Summary: | 碩士 === 國立東華大學 === 企業管理學系 === 90 === Thesis Title: Group Knowledge Sharing Differs in Discrepancy of Knowledge Platform.
Author: chia wu, Lin
Abstract:
Knowledge is power, and sharing knowledge is sharing power, in the same way, creating knowledge is creating advantages of competition. In brief, knowledge sharing and knowledge creating play so important roles for business. In your opinion, what kinds of channels of communication are helpful for business to process knowledge sharing and knowledge creating?
Recently, due to development of information technology, many businesses try to construct knowledge sharing system to achieve the purpose of extending knowledge. Businesses also organize groups to be responsible for accomplishing missions. During the period of group running, knowledge will be aroused and shared when the members of group discuss and Brian-storm by face-to-face. Knowledge exists in individual’s brain, so business must construct communication channels or platforms to stimulate people sharing knowledge voluntarily. Therefore, does the process of sharing and creating knowledge have any different performance when it plays in the different platforms? And what kind of factors can help people to share their own knowledge voluntarily?
This study adopted experimental simulation method to random assign 40 participators into 4 groups.
This study indicates: 1.“face-to –face platform” is more easier to create knowledge than “virtual platform”.2. Reactions between participators are more important than differences of “virtual platform” and “face-to –face platform” to improve knowledge management performance.3.In experts’ opinions, the results of discussion are almost in the same performance between “virtual platform” and “face-to –face platform”.
Key word: Knowledge Management, Virtual Community, Knowledge Sharing, Knowledge Creating.
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