| Summary: | 碩士 === 國立交通大學 === 資訊管理所 === 90 === To successfully run a company we should make good use of it’s assets, visible and invisible. “Employee” is one of the most valuable assets. If we regard the company as a human body, then the employees could be the basic units of the human body — the body cell, which transmit information and perform various functions. One of the main issues of the company is to choose a most efficient way to solve the arriving problems by an individual or by a certain team, composed by some employees with special skills. From habitual domain point of view, this means to retrieve effective circuit pattern inside or outside of the company to release the pain and frustrations generated by the problems.
Using concepts of habitual domain and competence set analysis, in this research we first collect the competences of employees as a database. Using the technology of knowledge management and information retrieval, we build a logistics or “Competence Set Retrieval System” which can select the best employee who has the needed competence set for solving the arriving problem. The algorithm we use to choose the best employee include “similarity by vector inner product”, “minimum distance”, “set covering” and “goal setting and compromise solution”.
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