| Summary: | 碩士 === 國立暨南國際大學 === 成人與繼續教育研究所 === 90 === The Correlation Study of Computer Self-Efficacy, Computer Anxiety, and Self-Appraisal Effectiveness of Web-Based Training Programs.
The purpose of this study were to investigate the relationship of learner’s characteristic, in particular, learner’s computer self-efficacy and learner’s computer anxiety, to the effectiveness of self-appraisal methods used with web-based training(WBT) programs. The level of computer self-efficacy and computer anxiety can explain learner’s self-appraisal effectiveness of WBT.
In this study, the subjects were sales people with the Nan Shan Life Company.
Statistical analysis was done using SPSS 10.0 software. The major findings of this analysis are as follows:
1.The training effectiveness of self-appraisal did not vary according to gender, but it did vary with participant’s education level, age, and the number of sessions of Internet use.
2.A positive correlation exits between learner’s computer self-efficacy and self-appraisal training effectiveness of WBT.
3.A negative correlation exists between learner’s computer anxiety and self- appraisal training effectiveness of WBT.
4.Learner’s computer self-efficacy may explain the self-appraisal training effectiveness of WBT.
The conclusion reached of the research are:
1.Promoting learner’s computer self-efficacy is an important and effective way to raise the self- appraisal training effectiveness of WBT.
2.Reducing learner’s computer anxiety can increase the self-appraisal training effectiveness of WBT.
3.Learner’s computer self-efficacy is important variable to explain the self-appraisal training effectiveness of WBT.
Finally, the study offers suggestions for the Nan Shan Life Company. The study suggests that the company design a friendly and functional WBT system and establish support strategies that reduce learner’s computer anxiety and raise learner’s computer self-efficacy, in this way they can advance the self-appraisal training effectiveness of WBT.
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