THE IMPACT OF NATIONAL CULTURE ON INFORMATION SYSTEMS SERVICE QUALITY
碩士 === 國立中正大學 === 資訊管理學系 === 90 === Under the influence of Internet and globalization, cultural factors must be considered into information systems service quality. This research explores the relationship between widely used Hofstede’s cultural factors and PZB’s SERVQUAL, which is used to measure in...
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| Format: | Others |
| Language: | en_US |
| Published: |
2002
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| Online Access: | http://ndltd.ncl.edu.tw/handle/27406551329089278527 |