An Exploratory Study on the Integration of the Supply Chain Process: An Analysis Based on the Perspective of Interaction

• Main Authors: Wei-Lung Shiao, 蕭惟隆
• Other Authors: Yu-Chen Chen
• Format: Others
• Language: zh-TW
• Published: 2001
• Online Access: http://ndltd.ncl.edu.tw/handle/45399736596881887065

碩士 === 東吳大學 === 企業管理學系 === 89 === If to manage supply chain successfully, all companies in the supply chain have to operate as efficient as though they’re one company. This can be done through the collaboration among theses companies to integrate their business processes into a coherent one. This paper explores the reasons why companies adopt SCM systems, and how can these companies successfully integrate their business process? In this research, Interaction Theory will be used to explain the above phenomenon. Presumption is made from the perspective of interaction that the adoption and implementation of SCM systems will be affected by the following 3 factors: Information infrastructure and the extent of information integration, pressure from competitors and contact companies, and the extent of mutual dependence of the members in the supply chain. Furthermore, the above will affect the organizational environment and the extent of supply chain integration. Finally, a dynamic process, which continues to evolve, will be formed. In the case study, two Taiwan based companies, which are Delta - a power supply manufacturer, and ADI - a monitor manufacturer, are analyzed. The empirical results, which includes their supply chain integration’s plans of ERP and E-procurement, are compared with the AST theory. The results reveal that the deployment of the ERP and the E-procurement, which induces a dynamic and iterative process. In the process, the above three factors will affect each other, and also change the exiting business process and structure, and continue on to affect the environment for the next plan, and finally form a dynamic process.