A Study on Using CTI Call Center System to the Enterprises and its benefit
碩士 === 中國文化大學 === 國際企業管理研究所 === 89 === Innovation technology are often created by need Similarly the need of customiza-tion also contribute to the popularity of customer relationship management. Many en-terprises start to place importance on customer related issues. Under the framework of CRM, custo...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2001
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| Online Access: | http://ndltd.ncl.edu.tw/handle/14932591000860476521 |