The Research of Person-Organization Fit and Job Involvement

• Main Authors: Te-Lin Kung, 孔德麟
• Other Authors: An — Tien Hsieh
• Format: Others
• Language: zh-TW
• Published: 2001
• Online Access: http://ndltd.ncl.edu.tw/handle/46684043389266286951

碩士 === 中國文化大學 === 國際企業管理研究所 === 89 === The purpose of the present study is to examine the relationship between per-son-organization congruence and job investment. In summary, what is the relationship between both of than? This is an unanswered question. The purpose of this paper is to explore their relationship. An analytical approach of methodology is applied to analyze the parsimonious relationship by the cross-sectional survey. The data is composed of service contact-employees and is collected by 450 ques-tionnaires. Customer contact-employees were asked about their levels of job standardi-zation, internal service quality, job satisfaction, organizational commitment, task uncer-tainty, charismatic leadership and innovative organizational culture. Of all samples, 50 different service firms responded by returning at least one questionnaire from an em-ployee (a total of 400 questionnaires); of these, seventy-six employees were unusable because they were incomplete. Completed questionnaires were returned by 342 con-tact-employees (72% response rate). Finally, the results indicate that job standardization is person-organization congru-ence will affect the job investment though the mediator of organization socialization. Base on the findings of this study, the following key suggestions are made: In the pro-cession of value-socialization, the organization should strengthen personnel identifyca-tion to enhance and change personnel work attitude, and then increase the personnel job investment. An individual to choice the organization except for the resources provide by organization, and should be more to comprehend that organization values, at the same time to look for the organization conviction is more approach, so personal will be good at the job represent, and obtain higher achievements.