A Study on the Application of Customer Relationship Management for the Biotechnology Contract Research Organizations in Taiwan

碩士 === 國立臺灣大學 === 商學研究所 === 89 === [Abstract] The purpose of this study is to explore, by learning more about the characteristics of the value chain in biotechnology industry, how Customer Relationship Management(CRM) could be applied to strengthen the core competence advantage, to biotec...

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Bibliographic Details
Main Authors: Bing Bing Lin, 林稟彬
Other Authors: Wea, Chi-Lin
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/44099147861011499087