Supporting Insurance Broker of E-Commerce by Developing An Intelligent Agent Program

• Main Authors: Yi-Bee Chen, 陳一坒
• Other Authors: Chao-Hsin Lin
• Format: Others
• Language: zh-TW
• Published: 2001
• Online Access: http://ndltd.ncl.edu.tw/handle/33616645247160131130

碩士 === 國立高雄第一科技大學 === 風險管理與保險系 === 89 === When people want to buy insurance, they will get problems that are “ What kinds of insurance products are they really need? And which range is enough?” Those questions belongs to personal insurance planning area, and you can through the insurance specialist who exerts their professional knowledge and experience to infer and analyzed the answer that you really need. However, the insurance agent is difficult to stand-by all day to serve their customers. They want to give their customers more prefect insurance planning service and more support. They will supply an insurance assistant who help customers to make a decision when they are doing a planning, and that is the reason I choice this topic to be my dissertation. The dissertation construction is established on Internet. It used an intelligent agent soft-programs skill to develop the “Internet Insurance Intelligent Agent System, pronounced (Triple I Agent System-TIAS)” that including execute online, acquire knowledge and infer function tools. TIAS can get knowledge and judgment from the insurance agent, and it can support they doing their insurance business in anywhere, anytime and anyone, especially to support people when they have to make a decision in insurance business. It can make customers to use this system in anytime and anywhere. It also support insurance agent to handle their business and to suggest customer when they have to do their personal insurance planning. These ways will promote electronic insurance business market. In our positivism test system, we make two hypothesize which is legatee’s live cost and prepare superannuating. We give some exemplification to do the test and evaluation. In our test process, system give each exemplifications insurance planning suggest, and that can be truly to represent the rule of reasoning. It correspond the expect result. After our positivism test, the intelligent agent soft-program can apply insurance planning’s service to personal. It really can be useful.