SCRM: A Decision Support Method for Improving the Reliability of Supply Chain

• Main Authors: Lee-Shyang Huang, 黃禮祥
• Other Authors: Hsing-Pei Kao
• Format: Others
• Language: en_US
• Published: 2001
• Online Access: http://ndltd.ncl.edu.tw/handle/15415119186780588241

碩士 === 國立中央大學 === 工業管理研究所 === 89 === With the emergence of Internet and information technology, enterprise globalization has become an unstoppable trend. As a result, more and more frequent, complicated interactions and communications among companies are needed to achieve the global integration. In order to effectively integrate the resources and information shared within a company and among companies, supply chain management (SCM) has become a critical issue that most enterprises concern about. The scope of supply chain management is quite broad. In the past, numerous researches deal with coordination of the supply chain, but most of them only concentrate their attention on a few variables, such as time and cost. To succeed in implementing supply chain management, there are many critical success factors. Managing the impact of uncertainty in implementing the supply chain management is one of them, since uncertainty will directly or indirectly influence the performance of business operations and will cause tangible or intangible damages. In the era of rapid change and sheer competition, eliminating the impact of uncertainty will help enterprises to reduce the risk and gain/sustain their competitive advantages. SCRM proposed by this research is an approach considering those uncertainties that may influence the performance of the supply chain. To construct this mechanism of SCRM, we use Object-Oriented Technology to identify the objects of the supply chain, and clarify their attributes clearly. And then we employ Fault Tree Analysis (FTA) and Failure Mode and Effect Analysis (FMEA) that are mature methods cited from Reliability Engineering to provide the causal relationship and the degree of reliability. Finally, we use High Level Petri Nets that is a graphical and mathematical modeling method to simulate the scenario under the macro supply chain environment. The result provides the reliability of each enterprise and the combination of the best reliability of the supply chain. We attempt to provide recommendations to supply chain managers and make SCRM as a decision support method for supply chain management.