Applying QFD to Improve the Quality of University Library :A Case Study on Social-Science Library at Fu Jen University

碩士 === 輔仁大學 === 應用統計學研究所 === 89 === With the advancement of information technology, the capability of obtaining, selecting, and using information has become a key element in upgrading competitiveness. Consequently, library will play a more and more important role since it is the primary source of ge...

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Bibliographic Details
Main Authors: Yan-An Chen, 陳嬿安
Other Authors: Yuehien Shao
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/ac5acb