A Cross-cultural Research of Organization Communication and Industrial Relations－ the examples of Taiwanese, Americansand Japanese firms in Taiwan

• Main Authors: Lu, Yi-chun, 盧怡君
• Other Authors: Zhu Bau Qing
• Format: Others
• Language: zh-TW
• Published: 2001
• Online Access: http://ndltd.ncl.edu.tw/handle/76627978218921712657

碩士 === 大葉大學 === 工業關係研究所 === 89 === 　In order to increase the competition competency, reach the aim of the organization, make the visions of the firms come true, and complete the development of the industries, firms have to eliminate the inner obstruct that interferes the growth of competition competency. 　Among all the effective elements, the concordance of industrial relations is the most important of all. We are trying to compare three totally different firms in order to understand the different types of the organization communication and industrial relations under different cultural backgrounds in this study. 　Through the research, we find the following results: 1.Although American and Japanese firms intend to melt into the local culture, they are still affected by their own cultures and there are still differences existing. 2.Different cultures will affect the process of organization communication through organization cultures, management system and members’ viewpoints of organization communication. 3.Communication style of American firms tends to be individualism, while the communication style of Japanese firms tends to be teamwork. Taiwanese firms, however, tend to the style of people-relationships. 4.How personal elements affect the style of organization communication depends on members’ viewpoints of organization communication. 5.Most firms use face-to-face communication to cope with important problems in the organizations. And American firms tend to use E-mail to deal with general affairs. 6.The labor relations in Taiwanese firms put emphasis on people-relations; the labor relations in Japanese firms put emphasis on coordination. The labor relations in American firms, however, put emphasis on rights-responsibilities.