Business Integration Strategy of Customer Relationship Management with the Planning of Organization Structure and Human Resources - A Research on Stock Industry in Taiwan

碩士 === 中原大學 === 企業管理研究所 === 89 === The relationship between customers and enterprises has provoked many discussions for years, particularly in the issues of how to establish, maintain, and expand relationships with customers. And meanwhile, the progress of Information & Communication Technology...

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Bibliographic Details
Main Authors: Chih-Ming Hung, 洪志銘
Other Authors: Ghi-Feng Yen
Format: Others
Language:zh-TW
Published: 2001
Online Access:http://ndltd.ncl.edu.tw/handle/64838233351390648880