An empirical study of the relationship between national culture, rewarding system of marketing department and the performance of American, Japanese, and Taiwanese enterprises in Taiwan

碩士 === 淡江大學 === 會計學系 === 88 === With the success of Asian four dragons (including Taiwan, Hong Kong, Korea, and Singapore), people in scholars and enterprises started to realize the cultural differences between Eastern and Western countries. In tradition, American and Japanese enterprises have signi...

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Bibliographic Details
Main Authors: Su-Lin Cheng, 鄭素鈴
Other Authors: Cheng-Li Huang
Format: Others
Language:zh-TW
Published: 2000
Online Access:http://ndltd.ncl.edu.tw/handle/53743944271903067893
Description
Summary:碩士 === 淡江大學 === 會計學系 === 88 === With the success of Asian four dragons (including Taiwan, Hong Kong, Korea, and Singapore), people in scholars and enterprises started to realize the cultural differences between Eastern and Western countries. In tradition, American and Japanese enterprises have significantly cultural differences. American enterprises accentuate individualism and encourage people to innovate and take adventure, and their rewarding systems are built on the basis of individual performance. In contrast, Japanese enterprises emphasis team work and good relationship in group, and their rewarding systems are built on the basis of group performance and seniority. With continuous effort in the past two decades, Taiwanese enterprises have successfully created a marvelously economic miracle surprising to Western people. It is worthy to compare the management systems between these three countries’ enterprises hiring Taiwanese people but with a different maternal culture in Taiwan. Whether they still keep their maternal cultures in Taiwan and form the differences in rewarding system is an interest topic. This study focus on the American, Japanese, and Taiwanese enterprises in Taiwan. There are 800 questionnaires were posted out while 165 copies were returned and qualified to use. The valid response rate is 20.63%. The main findings of this study are as follows: 1. There are no significant differences in the five dimensions of cultural characteristics, include “power distance”, “uncertainty avoidance”, “individualism”, “masculinity” , “Confucian work dynamism” between American, Japanese, and Taiwanese enterprises in Taiwan. In addition to hiring Taiwanese people, the another reason is because of they face the same competitive environment, they learn each other. 2. There are significant differences in two dimensions of rewarding system of marketing department, include “the degree of variable rate in compensation” and “the degree of rewarding system focus on finance” between American, Japanese, and Taiwanese enterprises. 3. There are significant differences in two dimensions of the performance of rewarding system of marketing department, include “increase the degree of salesman effort to work” and “the degree of solving personnel matters” between American, Japanese, and Taiwanese enterprises. 4. The more the score of “individualism”, the lower the performance of rewarding system of marketing department. 5. The more the “opening degree of rewarding system ”, “degree of objective measurement on compensation”, “The degree of focusing long-term performance”, the more the performance of rewarding system of marketing department. In contrary, the more the “degree of focusing individual performance”, “degree of focusing finance”, the lower the performance of rewarding system of marketing department. 6. Pursuing objective measurement on the rewarding system of marketing department is the same goal of American, Japanese, and Taiwanese enterprises in Taiwan. American enterprises should not focus finance too much. Japanese enterprises should not emphasis individual performance. Taiwanese enterprises should pursue the rewarding system more open and they should not emphasis high salary or positions too much to decrease the score of “masculinity”.