A Study of Knowledge Management Reference Model

• Main Authors: Hsin-Chih Liu, 劉信志
• Other Authors: Ming-Kuen Chen
• Format: Others
• Language: zh-TW
• Published: 2000
• Online Access: http://ndltd.ncl.edu.tw/handle/95824189858731897156

碩士 === 國立臺北科技大學 === 商業自動化與管理研究所 === 88 === On account of highly competitive and ever-changing nature of business environment in recent years, the enterprise began to emphasize the approach of Knowledge Management. The international and domestic research works of knowledge management were first originated since 1990. However, most of the research was concerned about the strategic applications of knowledge management, and few of them further investigated the performing steps and reference models of knowledge management. This research first explore various kinds of 「knowledge properties」and 「knowledge management models」and then introduce four basic dimensions which are: organization&personnel, contents of knowledge, processes, and information technology. A knowledge management model is therefore constructed using Architecture of Integrated Information System(ARIS) along with the framework of performing steps to serve as the reference model of introducing knowledge management for practitioners. According to the reference model of knowledge management and in-field study of selected business to testify the feasibility of the constructed reference model. Finally, some suggestions and recommendations are proposed after testifying.