The influence of business ethical climates on job satisfaction、 organizational commitment and organizational citizenship behaviors: examples for employees in banks of Taiwanese、American and Japanese nationality.

• Main Authors: Hen-Liang Shyu, 徐赫良
• Other Authors: Yie-Sgeng Chen
• Format: Others
• Language: zh-TW
• Published: 2000
• Online Access: http://ndltd.ncl.edu.tw/handle/44200463264078792292

碩士 === 國立暨南國際大學 === 國際企業學系 === 88 === Recently, scholars and entrepreneurs put much emphasis on the issues of business ethics, especially on financial institutions. If people who work in banks don’t follow correct ethical criteria, they will make great financial abuses and crises. Reviewing the domestic literature on business ethical climates, we found that some of them explored the relationship between business ethical climates and turnover intentions, but none of them explored the positive behaviors─organizational citizenship behaviors (OCBs). In the empirical research of international business studies, it existed significant difference among Taiwanese、American and Japanese business culture. Therefore, this paper explored the difference among Taiwanese、American and Japanese banks in the influence of business ethical climates on job satisfaction、organizational commitment and OCBs. In addition, this paper also explored the difference among Taiwanese、American and Japanese banks in the influence of ethical fit on job satisfaction、organizational commitment and OCBs. We surveyed the employees who work in Taiwanese、American and Japanese banks, and multiple regression model is used. The results showed that ethical climates of Taiwanese banks had significant relationship with job satisfaction、organizational commitment and OCBs . The ethical climates of American banks had significant relationship with job satisfaction and OCBs. Regarding ethical fit, the ethical fit of Taiwanese banks had significant relationship with job satisfaction and organizational commitment. The ethical fit of Japanese banks had significant relationship with job satisfaction.