Establishment of Web-based Hospital Executive Information Systems － A Case Study of the Health Care Quality in a Medical Center in Taiwan

• Main Authors: Shao-Fu Huang, 黃少甫
• Other Authors: Shien-Young Chang
• Format: Others
• Language: zh-TW
• Published: 2000
• Online Access: http://ndltd.ncl.edu.tw/handle/80239051563039300412

碩士 === 中國醫藥學院 === 醫務管理研究所 === 88 === Medical payment from the National Health Insurance is decreasing, while the quality of care is expected to keep at current levels. One way to reduce the costs and promote the quality of care is to improve the efficiency of the process. Hospital Executive Information Systems (HEIS) are the systems that utilize the information technology to combine internal and external information based on the hospital managers'' needs. Using this system, the managers can monitor the operations of the hospital and the decision-makers can develop the strategic goal for the hospital. This paper proposes a HEIS prototype, which is specifically designed for hospital high-level managers and focuses on the quality of the medical care. The characteristics of the prototype is that it utilizes web programming technologies and adopts the Critical Successful Factors (CSF) from several dimensions, such as primary structure of the hospital, care quality of the clinical practice, service quality of the medical care and so on. Furthermore, the prototype surveyed and analyzed the data relationships between the Hospital Information Systems (HIS) and HEIS. This prototype not only provides a method for mining data from the HIS and construct the HEIS from the acquired data, but also clarifies the relationship between the HIS and HEIS. The result of the questionnaire demonstrates that most of the hospital high-level managers can monitor the operations of their hospitals and get the related reports sooner than ever through the use of this system. This system can also facilitate and promote the quality of the decisions. This system can also provide managers with better control ability and quicker paper work for hospital accreditation.