A RESEARCH OF RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND LOYALTY－FOR TAIPEI CITY MOTORCYCLE MARKET
碩士 === 大同工學院 === 事業經營研究所 === 87 === With the rising awareness of consumerism, firms need to reexamine their relationship with consumers. As a result, services provided to satisfy consumers become strategic tools. To provide careful and high quality service will undoubtedly be a source of competitive...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
1999
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/05938986039743022516 |