| Summary: | 碩士 === 淡江大學 === 教育資料科學學系 === 87 === The main aims of the thesis are to research the whole libraries service in Excutive Yuan related economic libraries and understand readers'' character and some information about them. The research will investigate how the whole employees in Excutive Yuan related economic departments use the libraries and we would like to know how much they feel satisfied with library service from the study at the same time. By analyzing satisfaction degree of service from the readers, the ideas can make reference to improve library service , promote the efficiency and the quality of library service and build the structure of evaluation system of library service.
The results of the study is that the Excutive Yuan related economic libraries are small special ones. Their library space, their librarians, their collections, their budget, and their facilities seem deficient. So one of the most important jobs in the future is how to overcome these difficulties----government system, their conception, and their manner for example. In fact, what we must do now is to develop better managing policies of libraries in order to promote library service. The main reading aims for the employees in the Excutive Yuna related economy departments are to get some information which has something to do with their jobs. The information that they read is about Chinese publications. The sources of information are from newspapers, periodical publications , Internet, academic thesis, minutes, and personal files. The important ways which they get information are from Internet firstly. Secondly , they borrow information or data from the related other departments. Thirdly, they themselves get it in bookstores ; fourth, they get it from their colleagues in the same department ; fifth, they get it in their own library. We know the library is the last choice which they get information.
And we want to know how the users use the library from the research. They read current periodical publications, library collections, newspapers most often. Sometimes they will borrow periodical publications and copy something that they need. As regards satisfaction degree of library service, what the employees are satisfied with in order are the hard facilities of library surroundings, librarians, librarian manner, the process which they borrow books, collections, the ways of library service and library education, and consulting information. However the users* satisfaction degree for library service are different with the users* age, education, and the years that the employees work
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