The study of relationship between service quality and customer satisfaction in the business of printing materials in Taiwan in
碩士 === 中國文化大學 === 印刷傳播研究所 === 87 === The purpose of this study is to explore 4 major issues include : 1.Customers’ concern degree and satisfaction degree with the quality service of the printing apparatus & material industry as well as the discrepancy analyses...
Main Author: | 黃忠誠 |
---|---|
Other Authors: | 羅文坤 |
Format: | Others |
Language: | en_US |
Published: |
1999
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Online Access: | http://ndltd.ncl.edu.tw/handle/45260148690456401035 |
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